Policies

Registration and Payment

POLICIES

Registration and Payment

Class Size : Mat vs. Equipment

In our studio, class sizes are kept small to ensure a quality experience for all. For mat classes, participation is capped at 8 individuals. Meanwhile, equipment classes are limited to 4 participants.

Carmen Hutt Movement Class Policy/ cancellations.

All classes at the studio are based on monthly membership , your membership is based on a monthly subscription. 30 days is required to cancel or change. These are non refundable and based on your chosen class / es. Sessions are nontransferable . Any vacant spots that arise due to a student knowing they are unable to attend a visible weekly calendar and email will be sent to all students to offer it first to those who have missed a session within the week period, it will then be offered for purchase at the regular class price.

Privates / Cancellations

Privates at Carmen Hutt Movement can be easily booked online within available time slots or by contacting via email or text. Prior to booking or attending the session(s), full payment is required and all forms completed. If a session needs to be cancelled more than 24 hour notice is required to ensure you are not charged in full.

STUDIO Cancellation Policy Notification:

In the event of a class cancellation due to unforeseen circumstances such as weather or illness, you will be promptly notified via email or text. We follow the HRCE school cancellations so if school is not in we are closed. For those classes / privates affected an online class will be provided.

If you are a private client, you will be notified directly . Thank you for your understanding and cooperation.

General Studio Policies

The home studio is small, warm and welcoming. To keep things running please:

Grip socks are now required in studio

• Arrive 5 mins before class start time. Please keep noise level low as other students may be finishing their class.

• Hang your coats up and remove footwear at the entrance.

• Bring your own mat if attending mat class( if you do not have one please let me know). For pilates a thicker mat , kind of cushy, is recommended.

• Please refrain from wearing any scents ( i.e. perfumes, heavy deodorants etc.), as this can impact some participants.

• Wear something that you are comfortable to move in, and something warm ( i.e sweater)

• Water is welcome but please have it in a sealed container

• There is a small bathroom and change space in the studio

• This is my family home, so it is not uncommon to hear little feet, a few wails, and get a peek of precious faces.

• Be open minded, come with a sense of adventure and have fun!

Terms And Conditions

TERMS AND CONDITIONS

For both private and class

1. Agreement and Acceptance

By joining Carmen Hutt Movement, you acknowledge and agree that once your booking is approved and accepted, a binding contract is formed between you and Carmen Hutt Movement. In order to be approved waiver, health conditions and terms and conditions must be accepted. Your participation in the program is governed by these Terms and Conditions.

2. Payment and Membership

2.1 By enrolling, you are responsible for full payment of the scheduled 7–8 week session for the entire duration selected, regardless of your attendance or completion of classes.

2.2 Payments are processed through a recurring monthly membership cycle. This is not a monthly registration; the full cost of the 7–8 week session is allocated across monthly payments.

2.3 Monthly charges will continue until you cancel your membership or request a change in class time (to be arranged with Carmen Hutt).

2.4 Each participant is entitled to one (1) one-month hold per season (September–June).

2.5 Participants must provide one month’s written notice to cancel their membership.

3. Missed, Postponed, or Cancelled Classes

3.1 Missed classes are non-refundable. A missed class may be made up within the same week in an alternative class, subject to availability.

3.2 If a class is cancelled or postponed by Carmen Hutt, participants will be notified and offered either:

an alternative makeup class time, or an online option.

3.3 Inclement weather. In the event of winter weather Carmen Hutt will adhere to school closures. This is viewable on HRCE site and I will notify. For class make up Carmen Hutt will send an online mat class.

4. Program Modifications

The structure, format, or content of classes may be updated or modified at any time without prior notice as part of ongoing program development and improvement.

5. Conduct and Participation

Carmen Hutt Movement is committed to ensuring a positive experience for all clients. Carmen Hutt reserves the right to suspend or terminate your participation—without refund—if you act in an aggressive, disruptive, or otherwise inappropriate manner, or fail to follow program guidelines.

6. Privacy and Confidentiality

You agree to respect the confidentiality and privacy of all fellow participants. You must not share or misuse any personal information or violate the publicity or privacy rights of another participant.

7. Results Disclaimer

Results achieved through participation in Carmen Hutt Movement programs may vary. Verified examples of client results can be provided upon request; however, no specific outcomes are guaranteed. Individual results depend on factors including dedication, consistency, and personal motivation.

8. Qualifications and Insurance

Carmen Hutt is fully certified to the required standards and carries all necessary insurance. Copies of certifications and insurance documentation are available upon request.

Registration & Cancellation Policy for 1:1Sessions

In order to complete registration for a private session (s) with Carmen Hutt Movement I will transfer the appropriate funds within 24 hours of my dedicated class time .

Email transfer can be made to carmholm@gmail.com or I can take cc through my online site.

Packages have an expiry date from time of purchase. Sessions of 5 - student has 8 weeks to use ; Session of 10 - students have 14 weeks to use.

I understand and accept the cancellation policy for one-on-one sessions with Carmen Hutt Movement .

If I cancel my appointment more than 24 hours before the scheduled time, there will be no charge.